Mother's Love Family
Day Care

What are the type of programs that you offer?

We are a licensed family childcare provider and offer two types of programs:

2 to 4 years – 4 spots

4 years  to 12 years – 3 Spots

How long is the waiting list and are there any charges associated with adding my name to waiting list?

Our waiting list can be long, We do not charge any fees associated with adding your name to the waiting list.

What is the registration process?

As we have only limited spots please do contact us to for registration process. We will register if we space available, we will contact parents from our waiting list to come for tours. Spots are allocated based on a first come, first register basis. We require a completed registration package before attending on the first day (you can read over terms and conditions by going to the register section). There is a registration charge of $150.00 for enrolment and we require a refundable deposit (70% of full-time monthly fee).

How does the refundable deposit work?

We require a refundable deposit (70% of the full-time rate) at the time of registration to hold the child’s space between the time of registration and the date when care commences. This deposit fee will be fully refunded during the last week of attendance at the daycare. please allow 3-5 business days to process into your account. In the scenario where the contract is terminated before care starts – the deposit fee is non-refundable. Furthermore, failure to provide 60 day advance notice before termination of care will render the deposit non-refundable. Lastly, we require a minimum enrolment of six months – withdrawal before six months will also render the deposit non-refundable…please read through the complete details for terms & condition below.

How do you collect payment?

We collect payment through pre-authorized debit via banks and also through third party payment solutions.

Do you provide snacks/lunches?

No, snacks & lunches should be provided by parents.

My child is new to day care or requires time to adjust – how does that work?

We have a 3 day integration schedule [i.e. first 3 days of attendance] before commencing full-time: 1st day = 1.5 hours, 2nd day = 3 hours, 3rd day = 5 hours….however, if you prefer to stagger the integration at a more gradual pace – parents have the option to do so; staff will work with you directly to ease the transition process. Full payment is required regardless of the numbers of hours/days attended.

When is the day-care closed?

Please refer to the details below for daycare closure (we are closed on all stat,  winter and summer holidays as well as three professional development days in a calendar year – full payment is still required).

We will be following the decision of the Surrey School Board for weather related closures (snow, heat wave or other extreme weather conditions). Please check the Surrey School website in the morning in the event of extreme weather conditions before coming to child care (please note that payment is not pro-rated for weather related closures).

Closure (see below, list may not be inclusive of all stat holidays):

New Year’s Day

Good Friday

Easter Monday

Victoria Day

Canada Day

Civic Holiday

Labour Day

National Day for Truth and Reconciliation

Thanksgiving Day

Remembrance Day

Christmas Day

Boxing Day

BC Family Day

* Please note if the closure fall on a weekend, the closure is moved to the next business day.

Summer Holiday Schedule 2024 Closure Dates (inclusive):

August 24, 2024 – August 31, 2024.

Please note if a stat holiday fall on the weekend, the closure is moved to the next working day.

Re-Opens: September 3, 2024 (September 2nd is labour day).

Winter Holiday Schedule 2024 Closure Dates (inclusive):

Dec 21, 2024 – Jan 1, 2025. Please note Dec 25, Dec 26 and Jan 1 are stat holiday.

If stat holidays fall on the weekend, the closure is moved to the next working day.

Re-Opens: January 2, (Please note if statutory holidays fall on a weekend, the statutory holiday is moved to the next business day).

Professional Development Closure:

We will have three days of (paid) closure in a calendar year for professional development.

This will occur on the first Wednesday of the month in October, March and December.

If the pro-d day falls on a statutory holiday, it will be moved to the next working day.

How about if parents go on vacation?

Parents must pay the full amount if they go on vacation to keep their spot reserved.

How does child care subsidy work?

We accept child care subsidy applications (also known as the Affordable Child Care Benefit program [ACCB] ). Parents will need to go and verify on the BC ministry website if they qualify for ACCB. If you do qualify, please contact us, we will be able to provide you the Affordable Child Care Benefit (ACCB) form with the day-care portion completed which you can submit to the ministry order to receive childcare benefit. Please note we provide the ACCB form only after you have successfully enrolled into our program. Once a benefit plan is in place, we will automatically adjust that amount from your monthly fees (i.e. subtract the amount approved from the monthly tuition fee). For further details regarding processing and application, please contact the BC ministry.

Are you part of the Child Care Fee Reduction Initiative (CCFRI)?

Yes, we are part of the CCFRI program.